Insurance can be mis-sold in various ways, such as:

• Promising an interest-free loan as part of a plan.
• Offering free health insurance as an incentive.
• Selling insurance disguised as a fixed deposit.

Claims can be rejected for reasons such as:

• Delays in health claim reimbursement.
• Policy exclusions.
• Non-disclosure of pre-existing conditions (PED).

Yes, claims involving pre-existing conditions can be delayed if the insurer needs to review medical history or gather additional information.

Yes, short-settled claims can be resubmitted for additional payment.

Use the 'Know Your Policy' feature on our "DR BIMA CLAIM REJECTED BAZAAR" app to upload and review your policy for errors or inconsistencies.